Shipping policy

Last updated: 9 October 2026

Your herbal routine starts with a bottle that reaches you safely. Here’s what to expect when you order Lymphatic Drainage Drops.

Processing your order

We process orders on business days, excluding weekends and South African public holidays. Promotions, launches or high demand may mean processing takes longer.

You’ll receive an order confirmation after purchase and shipping information when your parcel is dispatched.

Delivery charges and bundles

Two- and four-bottle bundles include free shipping in eligible South African delivery areas. Standard shipping for other eligible orders is R100 unless checkout displays a different rate.

The delivery destination, final charge and estimated timeframe shown at checkout apply to your order. Estimates begin after processing and are not guaranteed arrival dates. Couriers, public holidays, weather and remote-area limitations can affect delivery.

Your bottle and packaging

Our Lymphatic Drainage dropper bottles are packed to reduce movement and leakage. If a bottle or parcel arrives damaged, leaking, incomplete or incorrect, keep the packaging and contact us promptly.

Check your address

Make sure your address and contact details are correct before checkout. If you spot an error, contact us immediately. Changes may not be possible once processing has started. Additional delivery costs caused by an incorrect or incomplete address may be your responsibility where the law allows.

Tracking and missing parcels

Where tracking is available, we’ll send it using the contact details supplied with your order. If tracking says delivered but you can’t find your parcel, check with your household, reception, neighbours and courier, then contact us so we can help investigate.

Contact

VEXALI
Email: vexalisupport@gmail.com
Telephone: +27 76 279 2979
270 Marshall Street
Johannesburg, Gauteng, 2094
South Africa